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TERMS OF SERVICE

Last Updated: December 5, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and ING INFOMIX PVT LTD ("Company", "we", "our", "us") concerning your access to and use of the website www.inginfomix.com and any related services.

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

2. Services Description

ING INFOMIX provides the following IT services:

  • Web Development and Design
  • Mobile Application Development
  • Software Development
  • UI/UX Design
  • Digital Marketing Services
  • Search Engine Optimization (SEO)
  • Graphic Design Services
  • E-commerce Solutions
  • Technology Consulting

Specific service terms may be outlined in separate service agreements or contracts.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Use the services only for lawful purposes
  • Not engage in any activity that disrupts or interferes with our services
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights

4. Intellectual Property Rights

4.1 Our Content

All content on our website, including text, graphics, logos, images, audio, video, software, and other materials ("Content"), is the property of ING INFOMIX or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Client Work

Upon full payment, clients receive ownership rights to the deliverables as specified in their service agreement. ING INFOMIX retains the right to showcase completed work in our portfolio unless otherwise agreed in writing.

4.3 Third-Party Content

Some content may include third-party materials, which remain the property of their respective owners.

5. Payment Terms

  • Payment terms will be specified in individual service agreements
  • All prices are in Indian Rupees (INR) unless otherwise stated
  • Payments are due as per the agreed schedule
  • Late payments may incur additional charges
  • We accept bank transfers, UPI, and other approved payment methods
  • GST and other applicable taxes will be added as per Indian law

6. Project Delivery

  • Project timelines will be agreed upon in the service contract
  • Delays caused by client-side issues may extend delivery dates
  • We will communicate any anticipated delays promptly
  • Final deliverables require client approval and sign-off
  • Revision rounds will be specified in the project agreement

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our business relationship. This includes but is not limited to business strategies, technical specifications, customer data, and financial information. Confidentiality obligations survive the termination of our business relationship.

8. Limitation of Liability

To the maximum extent permitted by law:

  • ING INFOMIX shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount paid by you for the services
  • We are not liable for any loss of data, profits, or business opportunities
  • We are not responsible for third-party service interruptions

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. We disclaim all warranties including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Indemnification

You agree to indemnify, defend, and hold harmless ING INFOMIX and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of our services, violation of these Terms, or violation of any third-party rights.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activity
  • At our sole discretion

Upon termination, your right to use our services will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Guwahati, Assam, India.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms of Service, please contact us:

ING INFOMIX PVT LTD

H No 15 Ground Floor, Sapta Swahid Path,

Sarumataria, Assam Sachivalaya,

Near Central Warehousing Corporation,

Guwahati, Assam 781006, India

Email: legal@inginfomix.com

Phone: +91 7070 5151 93

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